- 1. What is Aliexpress and how to buy products
- 2. How to register on AliExpress
- 7. Shipping address on Aliexpress
- 8. Place and PAY order on Aliexpress
- 11. How to add product to Wish List on Aliexpress
- 14. Open Dispute on Aliexpress
- 23. Removing credit card from AliPay – AliExpress
- 24. Purchase protection for buyers on Aliexpress
- 28. How to get discount coupons on AliExpress
- 29 – How to use discount coupons on AliExpress
- 31. UPDATE – How to open DISPUTE on Aliexpress
- 35. What do the different order statuses on AliExpress mean – PRIDAT OBRAZKY
- 36. How to write a feedback or review on AliExpress
- 44. How to avoid blocking your account on Aliexpress
- 46. How to choose correct size of clothing or shoes
Reply To: I am not able to pay item on aliexpress
Author: Aliexpress ManiacThis post currently has no responses.
Home › Forums › Orders on Aliexpress – status, awaiting shippiment, delivered › I am not able to pay item on aliexpress › Reply To: I am not able to pay item on aliexpress
Why did my payment fail?
If your payment for an order has failed, please check it is not due to the following situations:
Card security code failed
Please note that an incorrect card security code could cause payment failure. Card security code is the short numeric code on the back of your credit card. Please verify that you have entered the correct card security code and try again.
Insufficient fund
If you meet the insufficient fund error log when you make payment by credit card, please make sure that you have sufficient funds in your account and that payment for your order does not exceed your credit limit.
Please also make sure you have used a Visa or MasterCard personal credit card to finish payment, because at present debit card or business card is unable to be supported.
Exceed limit
Please make sure the order amount does not exceed your credit card limit. Or the payment is unable to go through smoothly.
The 3-D security code failed
Please make sure that:
1. Your credit card should be authorized by your credit card issuer to make an online payment by activating 3-D Security Code.
2. Your credit card has activated 3-D security code. If you have not activated 3-D Security Code, please contact your card issuer with this issue.
The 3-D Security Code for Visa is called Verified by Visa (VBV) and for Master Card is called MasterCard Secure Code.
Verification failed
If your order has been closed for security reason, your payment will not be deducted by AliExpress. However, some banks would hold this payment in this situation. Usually the bank will reserve the payment for up to 7 business days before releasing back to the card holder. If you have any concern about your payment, please be advised to check with your credit card company for details.