I am not able to pay item on aliexpress

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  • #59715

    Hello, you do not know why you can not pay for the goods. It was not 8.3 of 2015 or 9.3.2015. 6.3.2015 I paid the goods with the card and all ok. Both the card and the card are in order.


    Hello, try to make the payment again, but when you fill in the card type and so on, you can pay, so in the following table that pops up you are in the top right corner of the choice language čeština / english … click on Czech and then you can confirm …. I had a similar problem, it was always ok and suddenly it was not possible to make a payment when I confirmed this table without a language indication, then a message came out that there was an error

    Kamil Baco

    I am a regular and frequent Aliexpress customer. Now I have a new payment card. The system requires some copied documents. Everything as instructed for at least one week (at least 30 times). The final “send” action does not happen and after about a minute the system will announce that it is overloaded. I note that I have tried to “tighten” in different day and night hours. The computer when sending completely unresponsive, so I think even the required was not done. Well, but I want to order. What next. Please, please


    it is quite possible to insert images that have an excessive size. If you’ve taken a photo with a photo camera, it’s quite possible that the photos have around 5MB. This may cause the Aliexpress problem in processing. Try to modify the photos and then insert them. Alternatively, try changing the viewer.

    We did the same thing, and we all met in the counsel.

    Let me know if it helped you.


    Why did my payment fail?

    If your payment for an order has failed, please check it is not due to the following situations:

    Card security code failed

    Please note that an incorrect card security code could cause payment failure. Card security code is the short numeric code on the back of your credit card. Please verify that you have entered the correct card security code and try again.

    Insufficient fund

    If you meet the insufficient fund error log when you make payment by credit card, please make sure that you have sufficient funds in your account and that payment for your order does not exceed your credit limit.

    Please also make sure you have used a Visa or MasterCard personal credit card to finish payment, because at present debit card or business card is unable to be supported.

    Exceed limit

    Please make sure the order amount does not exceed your credit card limit. Or the payment is unable to go through smoothly.

    The 3-D security code failed

    Please make sure that:

    1. Your credit card should be authorized by your credit card issuer to make an online payment by activating 3-D Security Code.

    2. Your credit card has activated 3-D security code. If you have not activated 3-D Security Code, please contact your card issuer with this issue.

    The 3-D Security Code for Visa is called Verified by Visa (VBV) and for Master Card is called MasterCard Secure Code.

    Verification failed

    If your order has been closed for security reason, your payment will not be deducted by AliExpress. However, some banks would hold this payment in this situation. Usually the bank will reserve the payment for up to 7 business days before releasing back to the card holder. If you have any concern about your payment, please be advised to check with your credit card company for details.

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