No shipmfent but status delivered. Is it a fraud?

Author: avasilevich

Sunday, October 28, 2018

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28th October 2018 at 6:32 am #60704

avasilevich
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The seller wrote me my order was shipped. After some time I discovered the tracking number in my order was of other customer with delivered order. My order was never sent.
Now I have no shipment but my order has status delivered. The supplier promises to refund.
Is it a fraud?
How can I open a dispute?
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